Apnea Sciences Corporation d/b/a Sleep Silent (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website SleepSilent.com (the “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. IMPORTANT NOTICE REGARDING SALES AND PAYMENTS
We do not process purchase transactions on this Site. When you choose to purchase our products, you are redirected to third-party retailers (e.g., Amazon.com).
- Financial Data: We do not collect, store, or process your credit card number, bank account details, or billing address used for the transaction.
- Payment Profiles: We do not have access to your payment profile held by third-party retailers.
- Limited Exception for Warranties: While we do not collect billing addresses for sales, we may collect a shipping address directly from you if you submit a warranty claim or request a product replacement.
2. INFORMATION WE COLLECT ABOUT YOU
We collect several types of information from and about users of our Site, including:
2.1. Information You Provide to Us Directly.
- Identity Data: Name, email address, and phone number.
- Support & Warranty Data: If you contact us regarding product inquiries or warranty claims, we may collect your Order ID (from the retailer), shipping address, and the nature of your issue.
- Consumer Health Data: Because our product relates to sleep and snoring, you may voluntarily provide information regarding your sleep patterns or health conditions (e.g., “I have sleep apnea”). By submitting this information, you explicitly consent to our processing of this data solely for the purpose of customer support and product fulfillment.
- User Content: Testimonials, reviews, or comments you submit for publication.
2.2. Information We Collect Automatically. As you navigate through our Site, we may use automatic data collection technologies (pixels, cookies, and server logs) to collect:
- Traffic Data: Location data, logs, referring/exit pages, date/time stamps.
- Device Data: IP address, operating system, browser type.
- Engagement Data: Interaction with our marketing materials (e.g., email open rates).
2.3. Children Under the Age of 16. Our Site is not intended for children under 16 years of age. No one under age 16 may provide any information to the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site.
3. HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us based on the following legal bases:
- Performance of Contract: To fulfill warranty claims, provide customer support, and answer inquiries regarding the Sleep Silent device.
- Legitimate Interests: To improve our Site, prevent fraud, and analyze how users interact with our content.
- Consent: To send you newsletters or educational content (where you have opted in) and to process sensitive consumer health data you provide during support interactions.
Specific Use Cases:
- Retargeting and Analytics: To better understand our audience and to serve advertisements for our products to you on other platforms (such as Facebook, Instagram, or Google) based on your visits to our Site.
4. DISCLOSURE OF YOUR INFORMATION
We may share your information in the following limited circumstances:
- Service Providers: We disclose information to contractors and service providers we use to support our business (e.g., hosting providers, help desk software, and email platforms).
- Ad Networks (Targeted Advertising): We may share technical identifiers (IP address, device data, cookies) with advertising partners like Meta (Facebook) and Google to serve relevant ads. This may be considered “sharing” or “selling” under applicable state laws. You may opt-out of this in Section 7.
- Business Transfers: In the event of a merger, divestiture, restructuring, or sale of assets, personal information will be one of the transferred assets.
- Legal Requirements: To comply with any court order, law, or legal process.
STRICT NO-SHARING POLICY FOR MOBILE DATA: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1. Cookies. We use cookies to recognize your browser and capture certain information. You can choose to turn off all cookies via your browser settings.
5.2. Third-Party Analytics and Pixels. We use tools such as Google Analytics and the Meta (Facebook) Pixel. These parties may use cookies to collect information about your activities across different websites to provide you with targeted advertising.
- Global Privacy Control (GPC): Our Site recognizes GPC signals. If your browser broadcasts a GPC signal, we will automatically opt you out of tracking cookies.
- Manual Opt-Out:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Facebook Ads: https://www.facebook.com/settings/?tab=ads
6. DATA RETENTION AND SECURITY
6.1. Retention. We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Marketing Data: Retained until you unsubscribe.
- Warranty/Support Data: Retained for the lifetime of the product plus a period of 3 years to handle potential disputes or recurring issues.
- Analytics Data: Retained in an anonymized format indefinitely.
6.2. Data Security. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. All information you provide to us is stored on our secure servers behind firewalls. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.
7. YOUR STATE PRIVACY RIGHTS
Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Nevada, and Washington), you may have specific rights.
7.1. The Right to Know, Access, and Correct. You have the right to request a copy of the specific pieces of personal information we have collected about you and to correct any inaccuracies.
7.2. The Right to Delete. You have the right to request that we delete your personal information, subject to certain exceptions (e.g., retaining records of a warranty fulfillment).
7.3. The Right to Opt-Out of “Sharing” or “Selling”. We do not sell data for money. However, we do “share” data for cross-context behavioral advertising (pixels). You have the right to opt-out of this sharing.
7.4. Consumer Health Data Rights (Washington/Nevada). If you have provided data regarding your health status (e.g., snoring or sleep apnea history) via our support channels, you have the right to withdraw consent for processing that data and request its deletion. We do not sell Consumer Health Data.
7.5. Exercising Your Rights. To exercise these rights, please email us at the address listed in Section 11 with the subject line “Privacy Rights Request.” We will respond within 45 days.
8. CALIFORNIA RESIDENTS (Specific Disclosures)
For purposes of the California Consumer Privacy Act (CCPA/CPRA):
- Categories Collected: Identifiers (Name, Email, IP), Internet Activity (Browsing history), Sensitive Personal Information (Health data volunteered for support).
- Categories Disclosed for Business Purposes: Identifiers and Internet Activity are disclosed to IT service providers and marketing partners.
- Categories “Shared” for Advertising: Internet Activity and Device Identifiers.
9. GEOGRAPHIC RESTRICTIONS (US Only)
The owner of the Site is based in the State of Nevada in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
10. CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
11. CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Apnea Sciences Corporation (d/b/a Sleep Silent)
2518 Anthem Village Drive #101
Henderson, NV 89052
Email: [email protected]
